Voice Transcription Notice

1. What This Notice Covers

Grace Unworthy Ministries, LLC ("we," "our," or "us") uses third-party transcription so voice notes can be searchable, accessible, and safer to moderate on The Story Haven and related services. This document applies to the properties listed in our Covered Properties notice, which is incorporated by reference.

It supplements our Privacy Policy, The Story Haven Community Guidelines, and Data Deletion & Retention Policy.

2. How Transcription Works

When you send a voice note (including in private direct messages), audio may be processed by AssemblyAI (or a successor transcription provider) to produce a text transcript. Transcripts may be stored with the message so recipients can read them and so our systems can apply safety rules.

• Private DMs: transcription still occurs so features and safety tooling can operate; privacy of the conversation is not absolute against our processors or authorized staff acting under our policies.
• Safety: transcripts may be subject to the same automated and human review described in our AI & Automated Moderation Notice when risk signals appear.
• Health content: if a transcript reveals wellness or trauma information, our Consumer Health Data Privacy Policy also applies.

3. Retention and Deletion

Transcripts are retained with the associated message under ordinary message retention rules. When a message or account is deleted under our Data Deletion & Retention Policy, associated transcripts are deleted or scheduled for deletion according to that policy, subject to backups, legal holds, and vendor propagation delays.

4. Notice Before You Record

5. Questions

Questions about voice transcription or deletion of a specific message can be sent to [email protected] or [email protected].